Refund Policy

Date of Revision: June 5, 2025

This Refund Policy outlines the terms and conditions for refunds on WifeyGPT subscriptions and token purchases. Please read this policy carefully before making any purchases.

Overview

At PAP, Inc., we strive to provide excellent service and want you to be satisfied with your purchase. However, due to the digital nature of our services, refunds are limited and subject to specific conditions.

Subscription Refunds

Monthly Subscriptions

Refund requests must be submitted within 24 hours of the initial purchase
No refunds are available after 24 hours or if any premium features have been used
Subscription renewals are non-refundable

Annual Subscriptions

Refund requests must be submitted within 48 hours of the initial purchase
Partial refunds are not available for annual subscriptions
No refunds after 48 hours or if premium features have been used

Token Purchases

Token purchases are subject to the following refund conditions:

Unused tokens may be refunded within 24 hours of purchase
Once any tokens from a purchase have been used, the entire purchase becomes non-refundable
Token packages are sold as complete units and cannot be partially refunded

Refund Eligibility

To be eligible for a refund, you must meet ALL of the following conditions:

Request submitted within the specified time frame
No usage of premium features or tokens
Account in good standing (no violations of Terms of Service)
Valid reason for refund request

Non-Refundable Items

The following are explicitly non-refundable:

Subscriptions after the refund window has passed
Used tokens or token packages where any tokens have been consumed
Services already rendered (conversations, image generations, etc.)
Accounts terminated for Terms of Service violations
Cryptocurrency payments (due to the irreversible nature of blockchain transactions)

How to Request a Refund

To request a refund:

Email support@wifeygpt.com with the subject line "Refund Request"
Include your account email address
Provide the transaction ID or receipt
State the reason for your refund request
Include the date and amount of the purchase

Processing Time

Refund requests are typically processed within 3-5 business days. Approved refunds will be credited to the original payment method within 5-10 business days, depending on your financial institution.

Subscription Cancellation

Canceling your subscription is not the same as requesting a refund. When you cancel:

Your subscription remains active until the end of the current billing period
You retain access to premium features until the subscription expires
No refund is provided for the remaining subscription period
You can reactivate your subscription at any time

Chargebacks and Disputes

Filing a chargeback or payment dispute instead of requesting a refund through our process may result in:

Immediate account suspension
Permanent ban from our services
Collection proceedings for disputed amounts

Please contact our support team before initiating any payment disputes.

Special Circumstances

We may consider refunds outside of our standard policy in cases of:

Technical issues preventing service access
Duplicate charges due to system errors
Documented medical emergencies

Special circumstance refunds are granted at our sole discretion and require supporting documentation.

Changes to This Policy

We reserve the right to modify this refund policy at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services constitutes acceptance of any modifications.

Contact Information

For questions about this refund policy or to request a refund, please contact: support@wifeygpt.com

Please allow 24-48 hours for a response to your inquiry.